Tell it once. We’ll be holding your ticket when you call.
Five short questions, the same ones a locksmith asks on the phone. Type them, or use the mic if your browser has one.
1 the trouble
2 what happened
3 where & when
4 your own words
5 how to reach you
DAVID LOCKSMITHWORK ORDER
DATE: ATTENDING: Andy / Isaac / David Reid
TROUBLE: Locked out · front door deadbolt
HAPPENED: Key turns free, bolt won’t move
WHERE/WHEN: SE Calgary, home, today
THEIR WORDS: “started sticking last winter”
CALL BACK: name and number
PRICE: exact quote back, by phone or email
An example. Yours fills in as you answer.